Privacy Policy

Effective Date: May 14, 2026 · Last Updated: May 14, 2026

1. Who We Are

Casa by De La Cruz is operated by De La Cruz Projects LLC, a family-owned home remodeling and restoration company serving the Kansas City metro area (Johnson, Jackson, Cass, and Platte Counties).

• Business Name: De La Cruz Projects LLC (Casa by De La Cruz)
• Website: casabydelacruz.com
• Email: hello@casabydelacruz.com
• Phone: (913) 513-8180
• Service Area: Kansas City Metro, Kansas and Missouri

2. Information We Collect

We only collect information you provide to us directly. This may include:

• Your name
• Phone number (mobile or landline)
• Email address
• Property address
• Project description and notes
• How you heard about us

We do not use cookies for tracking, run advertising pixels, or collect any information without your knowledge.

3. How We Use Your Information

We use your information only to serve you as a customer. Specifically:

• To schedule and conduct your free estimate
• To send you your written project proposal
• To communicate about your project — scheduling, updates, questions
• To follow up if you haven't heard back from us
• To send occasional promotional messages about our services (only with your consent)
• To comply with legal requirements

4. SMS / Text Message Communications

5. How We Share Your Information

We do not sell, trade, or rent your personal information to anyone.

We may share your information only in these limited circumstances:

• Within our company: Between Ray, Emma, and our team members to coordinate your project
• Service providers: Tools we use to run our business (scheduling, CRM software, email delivery). These providers are contractually prohibited from using your data for any other purpose
• Legal requirements: If required by law, court order, or to protect our legal rights

Mobile opt-in data and consent records are never shared with third parties for marketing purposes under any circumstances.

6. Data Retention

We retain your information for as long as necessary to serve you and maintain our business records. If you request deletion of your information, we will do so within 30 days except where retention is required by law.

7. Your Rights

You have the right to:

• Access the personal information we hold about you
• Correct any inaccurate information
• Request deletion of your personal information
• Opt out of SMS communications at any time by replying STOP
• Opt out of email communications by replying UNSUBSCRIBE

To exercise any of these rights, contact us at hello@casabydelacruz.com.

8. Data Security

We take reasonable precautions to protect your information. Our systems use industry-standard security practices. However, no method of electronic transmission is 100% secure. We encourage you to contact us directly if you have security concerns.

9. Children's Privacy

Our services are intended for homeowners and adults. We do not knowingly collect information from anyone under 18 years of age.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of this page. Continued use of our services after changes constitutes your acceptance of the updated policy.