Legal

Terms & Conditions

Effective Date: May 14, 2026 · Last Updated: May 14, 2026

These Terms & Conditions govern your use of casabydelacruz.com and your communications with Casa by De La Cruz. By contacting us, submitting a form, or opting into our SMS program, you agree to these terms. We've written them in plain English so you actually understand what you're agreeing to.

1. About Us

De La Cruz Projects LLC, operating as Casa by De La Cruz, is a family-owned home remodeling and restoration company serving the Kansas City metro area.

2. Use of This Website

By using casabydelacruz.com you agree to use it only for lawful purposes. You may not use this site to submit false information, impersonate another person, or interfere with the site's operation.

All content on this site — including text, photos, logos, and design — is owned by De La Cruz Projects LLC and may not be reproduced without written permission.

3. SMS Text Message Program — Consent & Terms

By providing your mobile phone number and opting in to receive text messages from Casa by De La Cruz, you expressly consent to receive both promotional and service-related SMS and MMS messages.

These messages may include:

Consent is not a condition of purchase. You do not need to opt into SMS to receive a free estimate or use our services.

Message frequency: Varies. Typically 2–6 messages per month depending on your project stage and our promotional calendar.

Message and data rates may apply. Standard carrier rates may apply for messages sent and received. Contact your wireless provider for details.

How to opt out: Reply STOP to any text message at any time. You will receive one final confirmation and will receive no further messages. To re-subscribe, text START to (913) 513-8180.

For help: Reply HELP to any message or contact us at hello@casabydelacruz.com or (913) 513-8180.

Carriers are not liable for delayed or undelivered messages. Casa by De La Cruz is not responsible for any charges incurred from your wireless carrier related to SMS communications.

4. How We Obtain Your Consent to Text

We collect SMS consent through the following methods:

We maintain records of all consent. Your consent applies only to communications from Casa by De La Cruz / De La Cruz Projects LLC. We do not share consent with third parties.

5. Estimate & Service Terms

Our free estimates are provided at no charge and carry no obligation. By requesting an estimate you agree to:

All project work is governed by a separate written contract signed before work begins. The written proposal and signed contract supersede any verbal representations.

6. Limitation of Liability

Casa by De La Cruz is not responsible for:

Our maximum liability in any claim related to these terms is limited to the amount paid for services directly in dispute.

7. TCPA Compliance

Casa by De La Cruz complies with the Telephone Consumer Protection Act (TCPA) and the CTIA Messaging Principles and Best Practices. We obtain explicit consent before sending any automated or promotional text messages. We honor all opt-out requests immediately and maintain consent records.

If you believe you have received a message in error, please contact us immediately at hello@casabydelacruz.com or (913) 513-8180.

8. Third-Party Services

We use third-party software platforms to manage our business, including CRM, scheduling, and messaging tools. These platforms are bound by their own privacy policies and are contractually prohibited from using your information for independent marketing purposes.

Links to third-party websites from our site are provided for convenience. We are not responsible for the content or privacy practices of those sites.

9. Prohibited Uses

You agree not to:

10. Governing Law

These Terms & Conditions are governed by the laws of the State of Kansas and applicable federal law. Any disputes shall be resolved in the appropriate courts of Johnson County, Kansas, or the applicable federal district court.

11. Changes to These Terms

We may update these Terms & Conditions at any time. Updates take effect immediately upon posting to casabydelacruz.com. Continued use of our services after changes constitutes your acceptance. We encourage you to review this page periodically.

12. Contact for Legal Matters

Reach Us Directly

For any questions, opt-out requests, or legal inquiries:

De La Cruz Projects LLC (Casa by De La Cruz)
Email: hello@casabydelacruz.com
Phone: (913) 513-8180
Service Area: Kansas City Metro, KS & MO

To opt out of SMS: Reply STOP to any text message
To opt out of email: Reply UNSUBSCRIBE to any email